Try These Steps If QuickBooks Save as PDF Not Working

Did you fail to print or QuickBooks save as PDF not working, and wonder what to do? Don’t worry—this blog has everything you need to follow.

You may see multiple error messages on your screen varying depending on the situation when trying to save the file as a PDF, stating,

QuickBooks Save as PDF not working? Call +1(866)409-5111 for 24/7 expert support to fix PDF issues, printer errors, or file problems in QuickBooks Desktop. Get fast and reliable help now!

“QuickBooks is not responding.”

“PDF Converter shows offline.”

This happens mainly when the components to save the PDF file are damaged or for other possible reasons. Read this blog until the end to discover the appropriate solutions.

What Causes Printing and PDF issues in QuickBooks?

There can be several reasons for failure to print or save documents in QuickBooks Desktop. Let's get acquainted with each of them one by one:

• Outdated Print Spooler service properties

• Incorrect temporary folder permissions may be the reason why you fail to save the file as a PDF.

• You might not be using the XPS document writer to print or save the file as a PDF.

Read More: QuickBooks Tool Hub

Troubleshooting PDF and Printing Problems in QuickBooks Desktop

Now that you are well aware of the issues that are hindering the process of saving the file as PDF, applying the appropriate solutions will help you get the job back to normal. Follow the steps below to fix the issues.

1. Restart and reset your temp folder permissions

Proceed with the below steps to learn the benefits of restarting your computer and how resetting the temp folder permissions ensures you can save your documents as a PDF.

a. Restart your computer

Restarting your computer effectively turns off and on the system, refreshing the system memory, and clearing the temporary files. It will automatically fix technical glitches, improve performance, and ensure the system is up-to-date.

b. Reset your temp folder permissions

• On your keyboard, press the Windows+R keys together to open the Run command.

• In the Run bar, type %TEMP% and press the Enter key.

• Select Properties by right-clicking anywhere on the temporary folder.

• Tap on Security.

• Verify that every group and user name in Security has Full Control.

• If the permissions are set to Full Control, QuickBooks will save the file as a PDF.

Read Also: QuickBooks Error 30159

c. Check to see if you can print to your XPS (only for email and save as PDF problems)

QuickBooks saves your file into a PDF using a few features of the XPS Document Writer. Verify if printing to the XPS Document Writer is possible.

• Launch Notepad on your computer.

• Type Test in the file and select File, then Print.

• Choose the XPS Document Writer to print the file and select Print.

  
  

  Note: You must permit your computer to print to your XPS printer if you do not see XPS Document Writer.

• Name this file and save it to your desktop.

• On your desktop, see the XPS file that you printed from Notepad.

You will need to seek assistance from Microsoft or your IT specialist if you are unable to print to your XPS printer (or physical printer) outside of QuickBooks. Allow your PC to print to your XPS printer.

• On your PC, open the Windows Control panel and select Category View.

• Hit on Programs.

• In Programs and Features, select Turn Windows features on or off.

• Select Microsoft XPS Document Writer from the list of services.

• Hit on OK.

Also Read: QuickBooks Error 6123

2. Update the Print Spooler service properties

Updating the Print Spooler service properties will restart its services, keeping your computer safe from vulnerabilities, especially those related to network printing.

• Right-click on the Windows Start icon from the Taskbar and select Run.

• Type Services.msc in the Run field, then select OK.

• Now, look for the Print Spooler service. Right-click on the same and then choose Properties.

• Navigate to Startup type and choose Automatic.

• Select Apply and then click OK.

• Now, right-click on Print Spooler service and select Start to restart the service.

Finally, you will be able to email any file or document as a PDF.

Summary

This was all about why QuickBooks save as PDF not working and the troubleshooting solutions to fix the issue. We hope the above information has helped you fix the issues and that you can save the file as a PDF in QuickBooks.

In case you still see the issue and are wondering what to do? Dial 1-866-409-5111 and connect with a QuickBooks ProAdvisor to consult about your issues.

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