Learn How to Fix QuickBooks Error 1311 When Installing

QuickBooks error 1311, "Source File Not Found," typically occurs during installation or updates and indicates a problem with locating or accessing the necessary files. Possible causes include corrupted installation files, issues with the Windows components, or incompatibility with Microsoft Office. To resolve this, try running the installation as an administrator, using a different CD-ROM, or downloading the latest QuickBooks updates.

What Causes QuickBooks Install Error 1311?

When installing QuickBooks Desktop, error code 1311 might occur for a number of reasons. Let's familiarize ourselves with the following factors:

• Potential corruption or harm to the Windows components.

• Your Windows operating system might not be up-to-date

• The Windows components responsible for installation might be outdated

Suitable Fixes for Installation Error 1311 in QuickBooks Desktop

The following procedures will assist you in resolving the various problems that result in QuickBooks error 1311 during the installation process. Take great caution when carrying out the troubleshooting procedures.

1. Run the SFC Scan

All current versions of Windows come with a Windows system file checking program called SFC scan. In order to resolve the associated problems with the components, this program automatically detects the issue and quickly fixes it.

• Launch the Command prompt on your server computer.

• To run the result as administrator, right-click on it and select Run.

• Type sfc/scan in the prompted CMD window and click Enter.

• Hit Enter again to grant permission to run the utility and fix the Windows components.

• Try installing QuickBooks Desktop once more when the Windows File Checker utility has completed fixing the damage.

2. Update Windows

Since these components are necessary for a successful installation, an outdated Windows operating system or component may cause error 1311 when QuickBooks Desktop is installed. To find out how to obtain Windows updates, follow these steps:

• On your primary computer, open the Windows Start menu.

• Now, look for Settings and open it.

• From the left menu bar, click on Windows Update.

• Press the Check for Windows update button.

• Hit on Download & Install.

• To apply the update, restart your computer after everything is finished.

3. Make use of the QuickBooks Install Diagnostic Tool

If there's something wrong with your QuickBooks program or the installation, the QB Install Diagnostic Tool can help you fix this. To access the utility, you must download and install QuickBooks Tool Hub to the most recent version.

• Click on Installation Issues in QuickBooks Tool Hub.

• Hit on the QuickBooks Install Diagnostic Tool button. Let the utility run for some time, which can even take up to 20 minutes.

• Once the process is finished, restart your computer, launch QuickBooks Desktop and then open your company file.

• Now, make sure to update QuickBooks Desktop to the latest release to make sure you have the most recent fixes and security updates.

Summary

We are at the end of this blog covering the possible causes of QuickBooks error 1311 when installing and how you can troubleshoot the issues. Hopefully, the above steps have helped you fix the issue and ensure you can install QuickBooks without interruptions.

If you find the steps challenging or get stuck, give us a call on 1.866.409.5111 to connect with a QuickBooks ProAdvisor now!

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